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Waveserve Global Community Guidelines

Welcome to the Waveserve Community! Whether you're here as a service provider (a "Tasker") or a customer looking to get tasks done efficiently (a "Seeker"), this guide will help you understand how to use the Waveserve platform effectively. Waveserve connects people with trusted service providers to accomplish tasks—big or small—with ease and confidence.

For Seekers (Clients)

  1. Creating a Task
    • Be Specific: Clearly describe the task, including what needs to be done, where, and when. For example: "Assemble an IKEA desk and chair at my home downtown by 6 PM tomorrow."
    • Set a Fair Budget: Research average rates for similar tasks to offer a competitive and fair payment.
    • Choose a Category: Waveserve allows you to browse through categories like handyman, cleaning, moving, delivery, and more to ensure your task reaches the right Tasker.
  2. Selecting a Tasker (Service Providers)
    • Review Profiles: Check out the Tasker's experience, reviews, and ratings before hiring.
    • Communication: Use the in-app messaging feature to discuss task details, clarify expectations, or negotiate pricing.
    • Trust and Verify: Ensure the Tasker has verified credentials for tasks requiring special skills (e.g., plumbing, electrical work).
  3. During the Task
    • Be Present if Possible: For complex tasks, stay nearby to answer questions and provide guidance.
    • Provide Clear Access: Share instructions like parking details or building codes in advance.
  4. After the Task
    • Inspect the Work: Verify the task is completed to your satisfaction before finalizing payment.
    • Leave a Review: Help the community by providing honest feedback about your Tasker.

For Taskers (Service Providers)

  1. Setting Up Your Profile
    • Professional Bio: Highlight your skills, certifications, and work experience.
    • Add a Photo: A clear, friendly photo builds trust with potential Seekers.
    • Set Your Rates: Price your services competitively while considering your expertise and market demand.
  2. Finding Tasks
    • Browse Regularly: Keep an eye on tasks in your preferred categories and areas.
    • Respond Quickly: Prompt responses increase your chances of being hired.
    • Ask Questions: Clarify unclear task descriptions to avoid miscommunication.
  3. During the Task
    • Be Punctual: Arrive on time or notify the Seeker promptly if delayed.
    • Bring Necessary Tools: Ensure you have everything needed to complete the job.
    • Communicate: Keep the Seeker updated on your progress, especially for larger tasks.
  4. After the Task
    • Confirm Completion: Ensure the Seeker is satisfied before marking the task as complete.
    • Request Reviews: Politely encourage the Seeker to leave feedback to boost your profile credibility.

Community Guidelines and Etiquette

  1. Safety First: Use in-app features for all communications to ensure your safety and security. Avoid sharing personal information like phone numbers or home addresses outside the platform.
  2. Mutual Respect:
    • For Seekers: Treat Taskers as professionals and respect their time.
    • For Taskers: Treat Seekers courteously and respect their property and instructions.
  3. Transparent Transactions: Taskers accept cash or bank transfer payments to encourage flexibility.
  4. Conflict Resolution: If a disagreement arises, Waveserve’s support team is available to mediate and help find a resolution. Always document tasks and agreements through the app for transparency.
  5. No Inappropriate Content: Do not post or upload nude images, words, sexually explicit content, or any material that violates community standards. Such content will be removed immediately, and offending accounts will face suspension or deletion.
  6. Respectful Language: Avoid the use of profanity, slurs, or offensive words in your messages, feedback, or interactions. Communicate respectfully with other users, regardless of differences in opinion or perspective.
  7. Zero Tolerance for Abuse: Do not engage in bullying, harassment, or any form of verbal abuse. Be considerate and courteous in your feedback, replies, and reviews.
  8. Uphold Community Standards: Ensure that all posts, comments, and interactions contribute to a positive and healthy online space. Refrain from any behavior that disrupts or undermines the community’s well-being.
  9. Consequences for Violations: Failure to comply with these guidelines will result in:
    • Temporary or permanent account suspension.
    • Potential deletion of your account without prior notice.

Tips for Success

For Seekers:

  • Plan ahead to give Tasker ample time to prepare.
  • Provide detailed instructions to ensure a smooth workflow.

For Taskers:

  • Be proactive in communicating delays or issues.
  • Continuously improve by taking feedback constructively.

The Waveserve community thrives on collaboration, trust, and respect. Whether you're hiring help or offering your skills, we’re here to make every interaction rewarding. Let’s make Waveserve the go-to place for all your tasking needs!

Have questions? Contact Waveserve Support via the app for 24/7 assistance.